Privacy Policy

Meterlink values your privacy. This policy explains how we collect, use, and protect your information.

1

Information We Collect

Meterlink collects essential information required for operating the Smart Meter Management System and Water Management System. This may include user details (such as name, contact information, and organization details), meter data (usage readings, device IDs, location data), and system usage logs.

2

How We Use Your Information

  • To monitor and manage smart meter and water usage data.
  • To provide analytics, billing support, and system reports.
  • To improve system performance and reliability.
  • To communicate important updates, maintenance alerts, or service notifications.
3

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorized personnel only.

4

Data Sharing

Meterlink does not sell or rent personal data. Information may only be shared with authorized utility providers, government authorities, or trusted service partners strictly for operational and compliance purposes.

5

Your Rights

Users may request access, correction, or deletion of their personal data, subject to legal and contractual obligations. For privacy-related concerns, please contact the administrator of your organization or the Meterlink support team.

This Privacy Policy may be updated periodically. Continued use of the platform signifies acceptance of any changes.